Payment Policy

Our store supports mainstream secure cross-border payment gateways authorized for US transactions. All payment transactions are processed via certified third-party payment platforms with end-to-end transaction encryption to protect your financial information and fund safety.

Your order enters packaging and delivery workflow only after full payment is successfully verified by our payment system. If payment fails, funds are pending or duplicate charges appear due to network errors, contact our support email immediately to verify your order status and avoid shipment delays.

All product prices displayed on store pages are denominated in US Dollars, covering only the cost of aromatherapy merchandise. Separate delivery fees, US import duties and carrier surcharges are calculated separately at checkout. We will never charge undisclosed hidden service fees, handling fees or administrative surcharges without clear pre-purchase disclosure.

All refunds are routed back through your original payment method. The exact arrival timeline of refund funds is determined by your payment provider, bank or card issuer’s internal processing cycle. We bear no responsibility for delayed fund arrival caused by third-party financial institution system processing.

We reserve the right to cancel, pause or refuse processing any order linked to abnormal payment behavior including suspected fraud, stolen payment credentials, repeated invalid payment attempts or high-risk transaction markers, to safeguard store and customer fund security.